The GreenerSide
Outdoor Services
Licensed & Insured Professional Handyman,
Snowplowing, Bug & Pest control and more.
Servicing Grand Traverse, Leelanau, Northern Wexford, Northern Manistee and Benzie Co.
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Our mission:
As professionals, we have come to believe that good service starts with a professional attitude, which is why we are proud members of the Snow and Ice Management Association. Our relationship with SIMA is just one more way we can increase our knowledge and stay abreast of changes within the industry.
Providing quality service in the winter means more to us than just removing snow or clearing lots; it means a dedication to quality and service to customers like you.
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The Greener Side difference:
The Greener Side Snow Removal, Inc. is a local company dedicated to providing our customers with high quality, affordable snow management solutions. We have a 96% customer retention rate and referrals from current customers account for 70% of our new business each year!
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Why do so many property owners and managers stick with us?
Because we've saved them money each and every winter!
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Our "per-push" contracts feature PRO-RATED INVOICING for snow events that require more than one visit to your property. Some companies charge their customers full price for daytime visits when lots are full of cars and for post-storm "clean-ups" when only partial plowing and salting takes place. Our clients are only charged a pro-rated amount based on how much actual plowing, de-icing, and sidewalk shoveling occurs during each visit. We wouldn't pay full price for a partial job, and we don't expect our clients to either.
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Quick response time – We have 24/7 ability to serve you and your location to best suits your needs.
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We purchase high quality ice melt products at the lowest prices available – and the savings are passed on to you!
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Our site specific crews visit your site before the season begins. A detailed map of each property is kept on file to ensure that each property's needs are met during each and every snowfall.
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Exclusive access to verified weather data and informative, up-to-date industry specific knowledge for property owners/managers on our website.
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Dramatically decreased liability from slip and fall incidents through the use of accurate record keeping, innovative safety procedures, weather monitoring, and blizzard/borderline weather event contingency plans.
We are experienced in handling even the most challenging jobs so you can be confident that your impression of our service and attentiveness to your needs will surely be favorable. All we ask is that you give us the opportunity to serve you in a truly professional manner.
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Exceptional performance in all aspects of our industry
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Outstanding customer service
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Continuous education
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Unparalleled value
Our Vision:
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To create a culture within our company that will in turn create quality-minded employees and then top-quality performance.
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We will seek to AMAZE our customers! By integrating our total quality process throughout our firm, we will become the premier provider of snow removal services, and our customers will be astounded. By improving our performance through continuous education, we will work to provide our customers with outstanding service, no matter what weather conditions stand in our way. We will gain distinction through quality.
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Our Goals:
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Focus On Our Customers
Our primary goal is to satisfy our customers. Accompanying this primary goal is a primary benefit: by delivering a service that satisfies the first time, every time, costs go down and efficiency goes up. It simply costs less to "do it right" than to correct the problem or defect later. We offer consistent, reliable and timely service in a proactive manner. We earn the trust of our customers by treating them as we treat ourselves, with respect, honesty and fairness. Satisfied customers are more likely to become repeat customers; unhappy customers will not.
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Continuously Improve and Educate
Every organization has room for improvement. Northwest is no exception. We face tremendous opportunity by putting into place the systems that will allow for solutions to ongoing issues. We will ensure the best use of scarce resources. We will make the best use of our best assets: The Greener Sides Team members..